Emails Stuck in Outbox 2010: A Step-by-Step Guide to Resolving the Issue

Are you frustrated with emails getting stuck in your Outlook 2010 outbox? If so, you're not alone. Many users have reported this issue after installing certain Microsoft updates. Fortunately, there's a simple workaround to resolve this problem.

To begin, open Outlook and navigate to the 'Manage' drop-down box. From there, click on 'COM Add-ins' and select 'Go.' This will open the COM Add-ins window where you can manage your add-ins.

Next, locate the 'Mail Express Outlook Add-In' and enable it by checking the box next to its name. This may require you to scroll down in the list of available add-ins. Once enabled, close the COM Add-ins window.

Now, click on the 'Trust Center' button in the top navigation bar of Outlook 2010. In the Trust Center window, select 'Add-ins' from the left-hand menu and then click on the 'Go' button. This will open the Add-in Management dialog box where you can manage your add-ins.

In this dialog box, locate the 'Mail Express Outlook Add-In' again and remove any deferred delivery dates associated with messages stuck in your outbox. To do this, right-click on the add-in name and select 'Remove.' Then, confirm that you want to remove the add-in by clicking 'Yes' in the prompt.

Finally, restart Outlook 2010 to apply the changes. You should now be able to send emails without them getting stuck in your outbox.

For administrators, Microsoft has provided a resolution to this problem through a software update. To resolve the issue on an administrative level, install Service Pack 1 for Microsoft Office 2010 (KB2510690) and Update for Microsoft Visual Studio 2010 Tools for Office Runtime Redistributable (KB2525428).

It's worth noting that these updates were installed on certain systems to address other issues, but they inadvertently caused the problem with emails getting stuck in the outbox. By following the steps outlined above, non-administrator users can resolve this issue without requiring administrative privileges.

In summary, emails getting stuck in Outlook 2010's outbox is a common issue that can be resolved by enabling and managing add-ins through the Trust Center. By following these simple steps, you should be able to send emails smoothly once again.

Emails stuck in outbox 2010